Terms, privacy, data use, and responsible AI documentation

By creating an account or accessing the Go Fund It Now ("GFIN") platform, you agree to be bound by these Terms & Conditions, the Privacy Policy, the Data Use & Privacy Disclosure, and the Responsible AI & Platform Use Disclosure. These terms form a legally binding agreement between you (and the organization you represent) and GoFundItNow, Inc. If you do not agree, do not access or use the platform. Continued use after a materially updated version takes effect constitutes acceptance of the updated terms for future use.

GFIN is an AI-assisted funding pursuit platform for nonprofit organizations, government contractors, and enterprises. It provides opportunity discovery, eligibility and fit analysis, requirements extraction, proposal drafting, collaboration workspaces, and submission preparation tools. AI-related limitations, responsibilities, and disclosures are described in the Responsible AI & Platform Use Disclosure, which is part of these terms.

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You agree to provide accurate, current, and complete registration information and to keep it updated. You may not share credentials with unauthorized individuals or use another person's account without permission. Notify GFIN promptly of any suspected unauthorized use of your account.

All platform technology, design, features, models, and underlying intellectual property are owned by GoFundItNow, Inc. and protected by applicable law. You retain full ownership of the content, data, documents, and materials you upload or create through the platform.

By using GFIN you grant us a limited, non-exclusive license to host, process, index, and display your content solely to deliver the services you request, subject to the access and AI-training restrictions in the Privacy Policy. You represent that you have the rights necessary to upload the content you submit and that your content does not infringe third-party rights.

The platform is provided on an "as is" and "as available" basis. GFIN does not guarantee eligibility, compliance, funding, award, or any outcome, as further described in the Responsible AI & Platform Use Disclosure.

To the maximum extent permitted by applicable law, GoFundItNow, Inc. is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities arising from use of the platform. Our total liability for any claim under these terms will not exceed the fees you paid to GFIN in the twelve months preceding the claim, regardless of the theory of liability.

Either party may terminate this agreement at any time with written notice. You may close your account through platform settings or by contacting support. On termination, your access ceases; we will make your uploaded data available for export for thirty (30) days, after which deletion and retention follow the Privacy Policy. GFIN may suspend or terminate accounts that violate these terms without prior notice.

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

All disputes arising out of or in connection with the present contract shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules.

Unless the parties agree otherwise, the number of arbitrators shall be one, the seat of arbitration shall be Wilmington, Delaware, United States, and the language of the arbitration shall be English. This section does not prevent either party from seeking temporary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information, and it does not waive any right you may have to bring an individual claim in small claims court where that right cannot be waived by agreement.

This Privacy Policy explains how Go Fund It Now collects, uses, shares, protects, and retains information when you use the Go Fund It Now platform, websites, support channels, AI-assisted proposal workflows, opportunity discovery tools, and related services.

We treat customer data, uploaded proposal materials, organizational profiles, generated drafts, and funding strategy workspaces as confidential customer content. We process that content only to provide, secure, support, and improve the services described in this policy.

Account and identity data: name, work email, organization name, role, state, website, authentication identifiers, team membership, billing status, referral and campaign attribution, and support contact details.

Organization and eligibility data: nonprofit, business, or agency profile details, entity type, EIN where provided, capabilities, certifications, service areas, funding preferences, and onboarding answers used to match opportunities and assess eligibility.

Customer content: uploaded solicitations, proposals, resumes, budgets, attachments, notes, templates, prior submissions, generated drafts, chat prompts, AI outputs, comments, task content, and document metadata.

Usage, device, and security data: log events, IP address, browser and device details, session information, product actions, feature usage, indexing status, error diagnostics, audit records, and security telemetry.

Payment and subscription data: plan, invoice, subscription, and payment status information. Payment card details are processed by our payment processor and are not stored by Go Fund It Now.

We use customer data to create and manage accounts, authenticate users, enforce team access controls, provide opportunity discovery, index documents, generate proposal drafts, analyze requirements, maintain workspaces, deliver support, process billing, secure the platform, investigate abuse, comply with legal obligations, and improve product reliability.

We may use deidentified or aggregated operational metrics, such as feature usage, latency, error rates, ingestion status, and model-quality signals, to improve the service. Those metrics are not used to reveal a customer proposal, strategy, or organization-specific confidential content.

Go Fund It Now does not use customer proposal content, uploaded documents, prompts, chat history, generated drafts, organization profiles, or workspace data to train foundation models or third-party AI models unless a customer gives explicit written opt-in permission for a separately described program.

We use AI providers through API or enterprise-style service channels intended for customer processing, not consumer chat accounts. Where provider settings or contract terms allow, we disable provider training and restrict retention for abuse monitoring. If a provider cannot support confidential no-training processing for a workflow, we do not send customer proposal content to that provider for that workflow.

Human review of customer content is limited to the access rules in this policy. We do not browse customer proposals for model training, benchmarking, marketing examples, or competitive intelligence.

Your organization controls access to its workspaces and proposal content through authenticated user accounts, team membership, roles, and any ProServ or delegated-access grants you approve.

Go Fund It Now personnel may access customer content only when necessary to provide support requested by you, troubleshoot service issues, investigate security or abuse events, perform quality assurance on a reported defect, satisfy a legal obligation, or operate an approved professional-services engagement. Personnel access is limited to authorized staff or contractors with a business need and confidentiality obligations.

Service providers may process customer content only to operate the platform, such as cloud hosting, storage, search, document parsing, payment processing, analytics, email delivery, security monitoring, or AI inference. They are not allowed to use customer content for their own advertising or model training beyond their contract with us.

We do not sell customer data. We do not share customer proposal content with advertisers or data brokers.

We may share data with infrastructure, security, payment, communication, analytics, document-processing, search, and AI-inference providers that help us operate the service. We require those providers to protect the data, process it only for the contracted service, and apply appropriate confidentiality and security controls.

We may disclose information if required by law, court order, regulatory request, or to protect the rights, safety, and security of Go Fund It Now, our customers, or the public. When legally permitted, we will make reasonable efforts to notify affected customers of requests for their content.

We retain account data, organization profiles, uploaded documents, generated drafts, proposal workspaces, chat history, and related metadata while the account is active or as needed to provide the service.

Customers may delete documents and workspace content through the product where deletion controls are available, or request deletion through support. Deleted customer content is removed from active systems within a commercially reasonable period, generally within 30 days, unless retention is required for security, billing, legal compliance, dispute resolution, or backup integrity.

Backups and disaster-recovery copies may retain deleted content for up to 90 days before aging out of backup cycles. Audit logs, billing records, security events, and legal records may be retained longer when necessary for compliance, fraud prevention, dispute resolution, or enforcement of our agreements.

We use administrative, technical, and organizational safeguards designed to protect customer data, including authenticated access, role-based authorization, service-to-service authentication, encryption in transit, cloud storage controls, monitoring, audit logging, and least-privilege access practices.

No system is perfectly secure. Customers are responsible for protecting credentials, maintaining appropriate team access, reviewing outputs before use, and promptly reporting suspected unauthorized access or security issues.

Depending on your location and relationship with Go Fund It Now, you may have rights to request access, correction, export, deletion, objection, restriction, or portability of certain personal information. Organization administrators may also manage team membership and access to organization content.

To exercise privacy rights or ask questions about this policy, contact Go Fund It Now support or your account representative. We may need to verify your identity and authority before acting on a request involving account or organization data.

We may update this Privacy Policy as our services, providers, or legal obligations change. When changes are material, we will provide notice through the product, email, or another appropriate channel. Continued use of the service after the effective date means the updated policy applies to future use.

Go Fund It Now uses AI to help discover opportunities, summarize requirements, analyze fit, draft proposal language, identify gaps, and organize pursuit work. AI outputs can be incomplete, outdated, biased, or wrong. Your organization remains responsible for human review, factual verification, legal review, compliance review, and final submission decisions.

The platform does not guarantee eligibility, compliance, funding, grant approval, contract award, reviewer score, or any other outcome. Funding decisions depend on funder requirements, source documents, available funds, competition, deadlines, reviewer judgment, and facts outside our control.

You must verify opportunity source documents, deadlines, eligibility requirements, budgets, certifications, representations, attachments, and submission instructions before relying on platform outputs. You must not submit AI-generated content without appropriate review by qualified personnel in your organization.

You are responsible for ensuring that your use of Go Fund It Now complies with applicable laws, funder rules, procurement rules, grant terms, confidentiality obligations, data-use restrictions, organizational policies, and professional standards.

Go Fund It Now designs AI workflows to keep humans in control, separate eligibility gates from scoring, cite or preserve source context where available, avoid presenting thin extractions as ready work, protect customer data, limit access to content, and make uncertainty visible when the system cannot verify a claim.

We monitor quality and safety signals, but the platform should be treated as a decision-support tool. If an output appears inaccurate, unsafe, biased, incomplete, or inconsistent with source documents, do not use it as-is. Report the issue through support so we can investigate.

You may not use the platform to misrepresent eligibility, fabricate credentials, falsify documents, evade procurement or grant rules, upload content you do not have rights to use, submit confidential third-party information without authorization, or generate misleading, discriminatory, unlawful, or harmful content.

In line with Federal Trade Commission guidance on artificial intelligence and Section 5 of the FTC Act, Go Fund It Now discloses the following clearly and conspicuously: substantial portions of the platform, including opportunity matching, requirements extraction, fit analysis, chat assistance (ARTEMIS), and proposal drafting, are powered by artificial intelligence and automated systems.

When you interact with chat or assistant features on the platform, you are interacting with an AI system, not a human, unless a human representative is expressly identified. Content produced by drafting, summarization, and analysis features is machine-generated. We do not represent AI outputs as human-authored work product.

We do not make unsubstantiated claims about what our AI can do. AI features are decision-support tools with the limitations described in this disclosure, and stated capabilities reflect how the product actually works. Human support is available through our support channels if you prefer to reach a person or want to contest an AI-assisted result.